Support Information

ByStorm Maintenance and Support delivers the help you need to achieve success with our products. Key resources include:

Free Online Support

These resources are available without charge to all ByStorm customers. Online resources include:

• Articles, Product Documentation and QuickStart Guides
• Video Tutorials: FileSure StopCopy OnlyRead Software Companion Toolsmith
• User Forum

Paid Customer Support

Paid support may be purchased annually for all licensed products. Customers with paid support will receive:

• Access to telephone technical support during the hours of 8:00am to 5:00pm CST, Monday through Friday. Our support telephone number is 877-297-8676.
• New releases of licensed ByStorm products, including major release, point releases, and service releases.